ORDERING AND DELIVERY

What products does Packspot offer?

Packspot offers a variety of packaging and packing solutions, including plastic wrap, bags, tape, corrugated cardboard, and other packaging supplies.

Are all products currently in stock?

Not all products may always be in stock. Delivery is faster for products in stock; for products that need to be ordered, we will specify the delivery time separately.

How quickly will my order arrive?

The typical delivery time for products in stock is generally 1–3 business days. For products that must be ordered, the delivery time depends on the product and the quantity.

How does delivery work?

Orders are shipped using the agreed-upon shipping method. Specific shipping details depend on the contents, quantity, and destination of the order.

Can I pick up the order myself?

Regarding the option to pick up your order in person, please contact us before placing your order.

How do I order a corrugated cardboard box?

When ordering a corrugated cardboard box, there are a few simple facts to keep in mind:

  • The dimensions of the box are length x width x height.
  • The dimensions of the box are always internal measurements, which you must be sure to take into account.
  • If heavier items are placed in a box, it would be helpful to know the approximate weight of the box. It is also important to know how many layers of boxes will be stacked on top of each other on the pallet in order to calculate how many kilograms the bottom box must be able to support.
  • You can print on a corrugated cardboard box; this requires a printing plate, which is a one-time expense.
  • Handles can be added to the box, making it easier to lift.
  • You can also add folds to the box so that a box with a single base size can be used at different heights.
How to order printed products?

When ordering printed products, please provide the design in a format that our designers can work with and scale to the required dimensions.

What should you keep in mind when ordering packing tape?

Packaging tapes generally come with three different types of adhesive: acrylic adhesive is the most affordable option, but its performance is affected by air temperature, dust, and humidity. Next is hot-melt adhesive, which is a very reasonable choice in terms of price and quality. The tape’s initial tack is the best possible. Next is solvent-based tape, which uses a natural rubber-based adhesive. This is the highest-quality of the three but also the most expensive. It has very stable adhesive properties and can be used even at temperatures as low as -20°C.

If there are many people applying tape or if the work is being done near the customer lounge, it would be great if the tape could be unwound from the roll quietly. Low-noise tapes are ideal for this. However, if you’re environmentally conscious, we also offer paper packaging tape.

Of course, you can order tape with printing in any of the options mentioned above.

COLLABORATION AND CUSTOMER SUPPORT

Does Packspot serve both private and business customers?

Yes, we serve both private and business customers. If you need larger quantities or would like to work with us on a regular basis, please contact us.

Can you help me choose the right packaging solution?

Yes. We'll help you find the right solution based on the product, quantity, and intended use.

How do I place an order?

You can place an order by submitting a request or by contacting us by phone or email.

Can I ask for more information about the products?

Yes, if you need clarification regarding the product's dimensions, features, suitability, or possible uses, please contact us. We'll provide additional information before you confirm your order.

What should I do if I received the wrong or a damaged product?

If the product you ordered arrives damaged or does not match your order, please contact us as soon as possible. If possible, please include photos so we can review the situation more quickly.